Publication date: December 2025

Notification for the Processing of Personal Data

(Articles 13, 14 of Regulation (EU) 2016/679)

 
 
The Company called as “ENTERSOFTONE ANOMYMI ETAIRIA” with the distinctive title “ENTERSOFTONE A.E.”, having its registered office at 8, Achilleos and Lambrou Katsoni str., P.C. 17674, Kallithea, Attica, Greece (hereinafter called as the “Company”), handles with responsibility and as a matter of fundamental importance the issues of processing personal data and privacy and complies with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and the repealing of Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as “GDPR”) and the relative Greek legislation.

Considering the above, we provide you with this Notification according to Articles 13, 14 of the GDPR, in order to inform you about the way we collect and process your personal data in terms of your browsing experience on every Company’s website.

1. Controller
   The Controller for the collection of your data and their processing is the Company, as defined above.
2. Sources of personal data collection
   The Company collects your personal data directly from you and not from third parties. Your personal data is being provided in terms of your visit on each company’s website and to serve the purposes of processing described below. In addition to this, we also present the categories of the personal data collected depending on each purpose, as well as the legal basis for such processing. More specifically:

   Purpose of Processing	Personal Data	Legal Basis of Processing
   Visit and Communication through the website	Personal details (name, surname), contact details (phone number, e-mail), message subject and content and cookie data.	Art.6 par.1 (f) – processing is necessary for the purposes of the legitimate interests pursued by the Company and in particular for better service of its websites users.
   Communication for free trial of a product	Personal details (name, surname), contact details (phone number, e-mail), business’s details (corporate name, purpose of activity and number of employees)	ArArt.6 par.1 (b) – processing is necessary in order to take steps at the request of the data subject prior to entering into a contract.
   Newsletter subscription (if provided)	Personal details (name, surname), contact details (e-mail) and cookie data.	Art.6 par.1 (a) – processing takes place only following the user’s prior consent.
   Social Media (if provided)	Login credentials and cookie data.	Art.6 par.1 (f) – processing is necessary for the purposes of the legitimate interests pursued by the Company and in particular the corporate communication and the promotion of corporate purposes.
   Provision of live chat direct communication services (if provided)	Personal details (name, surname), contact details (e-mail), corporate name and message subject/content	Art.6 par.1 (f) – processing is necessary for the purposes of the legitimate interests pursued by the Company and in particular the provision of direct support to website users.

3. Disclosure to third parties and recipients
   Your personal data, as described above, may be disclosed to the Company’s internal departments responsible for our websites and, as appropriate, to third countries or international organizations and businesses responsible for analyzing the data they receive (indicatively, Google Analytics in the U.S.). Such disclosure will occur whenever deemed necessary or when our Company is bound by a relevant legal obligation, for the purpose of serving the processing objectives outlined above. Regardless of the country to which your personal data is disclosed, we will disclose your personal data only in cases where there is a strict necessity to do so and always in accordance with appropriate organizational and technical measures to protect and secure your personal data.
4. Security
   The Company shall process your personal data in a manner that ensures its protection by taking all appropriate organizational and technical measures for data security and its protection against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access and any other form of illicit processing.
5. Subjects’ rights
   This section presents your rights with respect to your personal data. These rights are subject to certain exceptions, reservations or limitations. Please submit your requests responsibly. The Company will respond as soon as possible and in any case within one (1) month of receipt of the request. If the review of your request is going to take longer, you will receive relevant information. To exercise your rights, you can contact us on the following email: dpo@entersoftone.gr .
   The Company ensures the exercise of your rights:
   • 5.1. The right to information
     You have the right to request and receive clear, transparent and easily understandable information about how we process your personal data in accordance with the Company’s policies and procedures.
   • 5.2. The right to access
     You have the right to access your personal data free of charge, in accordance with the relevant policies and procedures of the Company.
   • 5.3. The right to rectification
     You have the right to ask for your personal data to be corrected if it is inaccurate or incomplete, in accordance with the relevant policies and procedures of the Company.
   • 5.4. The right to erasure («to be forgotten»)
     You have the right to request the deletion or removal of your personal data when it is no longer necessary for the purposes collected or there is no legitimate reason to continue processing it in accordance with the Company’s policies and procedures. The right of deletion is not absolute, to the extent that there is a particular legal obligation or other legitimate reason for the retention of your personal data by the Company.
   • 5.5. The right to restriction of processing
     In some cases, you have the right, in accordance with the relevant policies and procedures of the Company, to restrict or remove further processing of your personal data. In cases where processing has been restricted, your personal data remains stored, without further processing.
   • 5.6. The right to data portability
     You have the right to request your personal data, which you have provided us with in a structured, commonly used and machine-readable format, and to transfer that data to another controller in accordance with the relevant policies and procedures of the Company.
   • 5.7. The right to object
     You have the right to oppose, at any time and for reasons related to your particular situation, to the processing of your personal data based on Article 6 (1) (f) of the GDPR (processing for reasons of lawful interest of the Company), on the basis of that provision. In such a case, the Company as controller will no longer submit the personal data unless it demonstrates imperative and legitimate reasons for processing that override the interests, rights and freedoms of the subject, or the filing, exercise or support legal claims.
   • 5.8. The right to withdraw your consent
     You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
   • 5.9. Rights on automated decision-making mechanisms
     The Company does not make automated individual decision-making, including profiling.
6. Retention period for personal data
   For each category of personal data, the Company determines the retention period in accordance with the provisions of the law and its policies and procedures.
7. Company’s Data Protection Officer
   For any matter related to the procession of personal data and the current notification, please contact with the Company’s Data Protection Officer (DPO):

   Company’s DPO	DRAKOPOULOS LAW FIRM
   Telephone	(+30) 210 6836561
   e-mail:	dpo@entersoftone.gr

8. Contact of the Data Protection Authority
   For further information and advice on your rights or to submit a complaint, you may contact the Hellenic Data Protection Authority:
   1-3, Kifissias str., P.C. 115 23, Athens, Greece
   Tel: +30 210 6475600, Fax: +30 210 6475628,
   Email: contact@dpa.gr.

We aim to review and keep up to date the present Notice in order to comply with privacy laws and new developments. The Company encourages all users to visit this Notice regularly.